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Receive the
advantages of outsourcing without sacrificing control!
The
Firstline counselor’s objective is to minimize expense and stress for
both Corporate Client and the Employee. For the Employee, their
concerns are many. Can they afford to accept the relocation.
How difficult will it be to sell their present house? When? How much will
they get? What neighborhoods in the destination areas will fit their
needs? Can they find an acceptable house? What will it cost to buy a
new home? What is the overall impact on their financial well being? The
staff of Firstline is dedicated to resolve all issues for the employee
and the family.
The
Relocation Consultant conducts the orchestration of services. The
Relocation Consultant is the single point of responsibility accessible
seven days a week. Whenever a face-to-face meeting is not practicable, Firstline
utilizes its pioneering video conferencing consultation for relocation
services. Orientation sessions with the transferee can be conducted via
video conferencing to establish greater rapport and trust with the
transferee undertaking the relocation process.
Total
Relocation Management helps companies deal with the complexities, time
demands, and expense of relocating Employees. Benefits of a dedicated
relocation staff are delivered without the cost. This can be in your
office or ours, full or part time, your choice of relocation service
providers, or ours. You control the level of services and support
required.
The following services are
available:
- Relocatee counseling on
the company relocation policy and benefits administration insures
understanding of benefits available, benefit limits, and methods
of delivery. A policy exception request process will be defined
and implemented.
- Area Orientation
counseling conducted to understand family needs, quality-of-life
and lifestyle issues, and to acquaint them with the destination
area. Recruitment candidates who must relocate will also receive
this service.
- Assist homeowners in
achieving timely sales and highest values. Counselors will offer
advocacy, and professional advice to prepare the property for
listing, to develop an aggressive marketing plan, and to select a
real estate agent.
- Extensive Realtor qualifying , selection, training, and
management services.
- Closing services provide
convenience and potential savings on gross-up.
- For eligible Employees,
a home sale guarantee buyout program offers a safety net.
- Interim and permanent
housing search coordination for renters and home buyers.
- Home finding, mortgage,
closing, and settling-in coordination.
- A household goods transportation
program for each Employee.
- Expense management and
tracking accomplished. Written and on-line status reports,
cost-of-living information, individual gross-up calculations, and
one-point billing provided.
- Coordination and
updating of all relocation policy and communication materials.
Tax
Equalization/Gross-up Process
Firstline
Mobility offers a comprehensive Employee expense tracking and payroll
gross up service with service delivery facilitated by video
conferencing and application sharing technology.
- Complete tax planning
and reporting for relocation expenditures are available for
federal, state and municipal tax districts.
- Firstline tax experts
deal with issues not always addressed by off the shelf software
packages. As an example, the Employee and Corporate Client are
advised on state tax reciprocity issues (Employee lives in one
state and works in another). Dates of residency in the departure
and destination states are fully explained and agreed with the
relocating Employee.
- Expense tracking
counseling plus submission of travel receipts and expense vouchers
are accomplished through Intel video conferencing. Using Firstline
installed equipment, scanned images of receipts and approved
vouchers are instantaneously transmitted for Firstline processing
using Intel’s video conference system.
- Tax equalization and tax
protection policies are fully supported by Firstline Mobility for
either international expatriates or domestic transferees, if
required.
- Lump sum payments or
direct reimbursement of Employee relocation expenses is supported
and tracked. All vouchers are tested for mathematical accuracy and
proper support with receipts. Requests for payments are tested
against corporate policy limits. Exceptions to policy done only
with corporate approval.
- Reimbursements can be
accomplished through electronic funds transfer, check
reimbursement, for third party or Employee payments. Payroll
inputs can be made for periodic Employee reimbursement.
- Gross up calculations
for relocation expenses reportable as Employee income are input to
corporate payroll on an annual basis. If condition of under
withholding exists, preliminary gross up calculations are provided
to avoid tax penalties for under withholding of taxes due.
- Form 4782 generated for
Employee tax reporting purposes at year end.
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